Privacy Policy

We may collect the following information when you use our website or services:

• Personal Information: Name, email address, phone number, and business details provided during registration or contact.
• Billing Information: Payment details (credit card numbers, billing address) required to purchase services. These are processed securely by our payment partners.
• Usage Data: IP address, browser type, device information, pages visited, and session duration to help us improve our platform.
• Communications: Content of messages sent via email, SMS, chat, or support channels for quality assurance and record-keeping.

Your data is used to provide, maintain, and improve our services. Specifically, we use it to:

• Provide access to The One AI platform and features.
• Process payments, manage subscriptions, and send invoices.
• Send you critical service updates, security alerts, and support messages.
• Send marketing and promotional communications (only with your explicit consent).
• Analyze platform performance to fix bugs and improve user experience.

The One AI uses industry-standard security practices, including SSL encryption, firewalls, and protected cloud infrastructure, to keep your information safe. We restrict access to personal information to authorized employees only.

However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, cloud hosting, AI API providers), so long as those parties agree to keep this information confidential.
• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

You have rights regarding your personal data, including:

• Access & Correction: You can log in to your account to view and update your personal profile and billing settings.
• Opt-Out: You may opt-out of marketing emails by following the "unsubscribe" link in any email we send.
• Deletion: You may request the deletion of your account and personal data by contacting our support team, subject to legal retention requirements.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us:

• By email: support@lc.theoneai.com
• By visiting the support section on our website.